PRIVACY POLICY

At IPilateselite Studio we are passionate about providing a welcoming, nurturing and safe experience in our studio, We also respect your privacy and data security while you use our website. In line with the changes to EU law on data protection coming into effect on 25/5/18, we have updated our Privacy Policy.

These changes include explaining to you in more detail how we use your information, including your choices, rights, and controls. Your use from that day on will be subject to the new Privacy Policy. In particular, we want you to know that we respect your privacy and the security of your personal data. We will not sell, rent or trade email lists with other companies and businesses for marketing or other purposes.

In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. We have also included information on your rights with regard to your data and in particular how you can request access to it, how long we are allowed to keep it and when we must delete it.


What Data We Collect
The personal data we collect from you includes: 

  • Your email address and subscription preferences when you sign up to our mailing list or submit an enquiry via the website contact form.

  • Your contact phone number and address.  

  • Your medical details provided on the health questionnaire in order for you to participate safely in our classes. 

  • Your job details, if you provide them on your health questionnaire. 

  • The contact details of the person you nominate as your emergency contact person: including their phone number, name, email address, address.

  • Your purchase history of classes and products.
     

Why We Collect Your Data
We collect this data to help ensure that our Pilates instructors have all the relevant information needed to determine the best class for your needs.

How Your Data is Stored and Secured
We share your data with Mind and Body Online website that we use as our main booking and payment site. Your data will be processed on MindBody Online in order to provide an online booking and payment service. This is a safe secure established system. MBO have their own privacy policy which can be viewed on their website.

Our website is hosted on the WIX.com platform. WIX.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through WIX.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix.com have their own data privacy policy that you can view on their website. Our web-developer, Pollinate Create, has a link on our website and is covered by their own privacy policy.

Cookies
Our website uses cookies to give our visitors the best, most personalised user experience. You will be asked if you accept our use of cookies when you visit our website and provided with more detail on this should you need it.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime. 


How Long We Keep Your Data
We will only retain your personal data for as long as it is needed for the purposes set out in this document and/or the law requires us to. In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Your Rights
You have the right to request: 

  • information about how your personal data is processed 

  • a copy of that personal data 

  • that anything inaccurate in your personal data is corrected immediately

    You can also: 

  • raise an objection about how your personal data is processed 

  • request that your personal data is erased if there is no longer a justification for it and ask that the processing of your personal data is restricted in certain circumstances.


Changes To This Policy
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, iPilatesElite will take reasonable steps to let you know. 

 

If at any time you wish to stop receiving emails from us you may do so by unsubscribing from our mailing list. If you would like us to stop using your data, please contact Helen Wragg, Studio Owner at info@ipilateselite.co.uk

Privacy Policy updated: 23/5/18
 

​© 2017 iPilates Elite Studio |  Elsie Whiteley Innovation Centre |  Halifax  |  United Kingdom

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